EQ-LK-26
Floor-Standing Token Dispenser
- 21.5" IPS commercial-grade touch
- Up to 4,000+ menu options
- AC 110–240 V
Industry
Shipping & Logistics solutions
Indoor and outdoor customer flow for 24/7 shipping, courier and logistics counters.
The challenge
What shipping & logistics organisations face
Shipping and logistics companies serve large numbers of customers around the clock, both inside branch offices and in open shipment pickup areas.
Our approach
How Smart Matrix helps
EaZy-Q® handles indoor and outdoor customers with built-in multi-channel flow, so one token covers several services. Indoor distributed displays inform customers waiting in the branch, and large dot-matrix displays keep outdoor customers updated on their delivery status.
Outcomes
What you can expect
One token for multiple services
Indoor and outdoor customers managed together
Large outdoor displays for delivery status
Smooth 24/7 operations
Recommended solutions
Solutions for shipping & logistics
EaZy-Q
Outdoor Queue Management
Manage vehicle and customer flow in pickup areas, parking lots and delivery bays.
EaZy-Q
Queue Management Systems
Wired and wireless, IP-based queuing with self-service kiosks, smart calling and real-time dashboards — cloud enabled.
EaZy-View
Digital Signage
Centralised indoor and outdoor signage — video walls, LED, kiosks — managed from one web portal.
EaZy-Q
Virtual Queuing & Appointments
Remote tokens, mobile app and online booking so customers wait wherever they like.
Recommended products
All products Popular products in this sector
EQ-BD-12A
Multimedia Player
- Octa-core, 2 GB RAM, 32–128 GB
- Ultra HD 4K output
- Main display or signage player
EQ-LD-15
IPS Counter Display
- 15" IPS display, 16:9 or 4:3
- Android standard / Linux optional
- Promotions & live dashboard modes
EQ-CD-6T
Hardware Calling Device
- Wi-Fi built-in, Ethernet optional
- 19–21 programmable keys
- Up to 4,096 devices over VPN
Other industries
Banking & Finance
Shorter branch waits, smarter staffing and real-time service insight.
Healthcare
Calmer patient flow, clear wayfinding and on-time appointments.
Government
One token across multiple departments for complex service journeys.
Retail
Accurate shelf prices, in-aisle promotions and self-service help.
Free consultation
Improve the shipping & logistics customer experience
Tell us about your branches, visitors and goals. A Smart Matrix specialist will recommend the right mix of hardware and software — and arrange a live demo.