Token Dispensers & Self-Service KiosksEaZy-Q® · 5 models
Thermal Token PrintersEaZy-Q® · 1 model
Media Players & Main DisplaysEaZy-Q® · 2 models
Counter DisplaysEaZy-Q® · 2 models
Calling DevicesEaZy-Q® · 2 models
Information & Feedback KiosksEaZy-View® · Range gallery
Electronic Shelf LabelsEaZy-Tag® · 9 models
Stretched LCD / LED DisplaysEaZy-Tag® · 3 models
Smart Price CheckersEaZy-Tag® · 1 modelQueue management & customer experienceIP-based queuing, virtual and WhatsApp tokens, feedback and meeting-room systems that keep customer flow smooth and measurable.
Digital signage & display solutionsCentrally managed indoor and outdoor signage, interactive kiosks and wayfinding that put the right message on every screen.
Electronic shelf labels & smart retailWireless ESL price tags, stretched shelf displays and price checkers that keep in-store prices accurate and promotions live.
Customers scan a QR code and join the queue in WhatsApp. No app to download, no buttons to touch — just a token, live updates and a call when it's their turn.
Illustrative conversation
EaZy-Q® WhatsApp Queuing lets customers take a token remotely using the messaging app they already use every day. A two-way chatbot connects to the EaZy-Q® control panel to issue tokens and send real-time messages, so customers can wait at home, in their car or nearby while tracking their place in the queue.
It's a convenient, contactless alternative to traditional queuing that reduces crowding on premises and gives management real-time metrics for better staffing decisions.
Reports & Predictive Analytics
50+ built-in reports and Predictive AI forecasts of customer footfall, staffing needs and service demand.
A simple, guided conversation from check-in to feedback.
At the entrance, on your website or in a message.
The chatbot lists the services available at that branch.
Token number and estimated waiting time arrive in the chat.
Reminders as the turn approaches, then a call to the counter.
A one-tap survey captures satisfaction after service.
Less occupancy on premises and better flow.
Smoother customer flow and fewer interruptions.
A stress-free experience customers notice.
Data for smarter decisions and agent assignment.
Shorter branch waits, smarter staffing and real-time service insight.
Calmer patient flow, clear wayfinding and on-time appointments.
One token across multiple departments for complex service journeys.
Manage pre-launch bookings and payment-collection crowds.
No. Customers use WhatsApp, which they already have. They scan a QR code or tap a link to start.
No — this website only explains the solution. WhatsApp Queuing is configured for each client as part of an EaZy-Q® deployment.
Yes. WhatsApp tokens join the same EaZy-Q® queue as kiosk, reception and app tokens.
Wired and wireless, IP-based queuing with self-service kiosks, smart calling and real-time dashboards — cloud enabled.
Remote tokens, mobile app and online booking so customers wait wherever they like.
Manage vehicle and customer flow in pickup areas, parking lots and delivery bays.
Tell us about your branches, visitors and goals. A Smart Matrix specialist will recommend the right mix of hardware and software — and arrange a live demo.
