Token Dispensers & Self-Service KiosksEaZy-Q® · 5 models
Thermal Token PrintersEaZy-Q® · 1 model
Media Players & Main DisplaysEaZy-Q® · 2 models
Counter DisplaysEaZy-Q® · 2 models
Calling DevicesEaZy-Q® · 2 models
Information & Feedback KiosksEaZy-View® · Range gallery
Electronic Shelf LabelsEaZy-Tag® · 9 models
Stretched LCD / LED DisplaysEaZy-Tag® · 3 models
Smart Price CheckersEaZy-Tag® · 1 modelQueue management & customer experienceIP-based queuing, virtual and WhatsApp tokens, feedback and meeting-room systems that keep customer flow smooth and measurable.
Digital signage & display solutionsCentrally managed indoor and outdoor signage, interactive kiosks and wayfinding that put the right message on every screen.
Electronic shelf labels & smart retailWireless ESL price tags, stretched shelf displays and price checkers that keep in-store prices accurate and promotions live.
Fully customisable surveys on kiosks and tablets, with live dashboards and instant alerts when service falls short.
The EaZy-Q® Customer Feedback System lets you design questionnaires in a web-based CMS, schedule them to one or many devices and collect feedback online or offline. Floor-mount and table-top devices are available, and table-top units are portable.
Managers see results in real time. Built-in SMS and email notifications fire automatically when a customer leaves unsatisfactory feedback.
Reports & Predictive Analytics
50+ built-in reports and Predictive AI forecasts of customer footfall, staffing needs and service demand.
Build questionnaire templates in the web CMS.
Attach templates to one or more devices.
Customers respond on floor-mount or table-top devices.
Dashboards, reports and instant alerts to management.
Shorter branch waits, smarter staffing and real-time service insight.
Calmer patient flow, clear wayfinding and on-time appointments.
One token across multiple departments for complex service journeys.
Virtual queuing and feedback for busy service centres.
Yes. When integrated with EaZy-Q, feedback reports can be broken down by attendant and service.
Wired and wireless, IP-based queuing with self-service kiosks, smart calling and real-time dashboards — cloud enabled.
Customers scan a QR code and join the queue in WhatsApp — no app download, live token updates.
Remote tokens, mobile app and online booking so customers wait wherever they like.
Tell us about your branches, visitors and goals. A Smart Matrix specialist will recommend the right mix of hardware and software — and arrange a live demo.
