Demo centre

See EaZy-Q®, EaZy-View® and EaZy-Tag® in action

Try a simulated queue, explore genuine screenshots of our dashboards, reports and customer journeys, then book a live demonstration with our team.

Interactive simulation

Try a queue in your browser

Take tokens at the kiosk, call them from the counters and watch the main display update — the same flow EaZy-Q® runs in a branch.

Simulated demo with representative data. It runs only in your browser and is not connected to a live EaZy-Q® system.

1. Self-service kiosk

Choose a service to print a token.

Your token will appear here.

2. Counter calling

Each counter calls the longest-waiting token for the services it handles.

  • Counter 1A · B
    —
  • Counter 2B · C
    —
  • Counter 3A · B · C
    —

3. Main display

Now serving—
  • A · Customer service0
  • B · Payments0
  • C · New accounts0

Tokens issued: 0 · Served: 0

Executive analytics

Live dashboards and 50+ reports

Managers see every branch in real time and analyse performance with ready-made reports and Predictive AI forecasts.

  • Tokens waiting and being served, by branch and service
  • Service-level and waiting-time gauges
  • Attendant, counter, service and customer-flow reports
  • Forecasts of footfall, staffing needs and service demand
Live dashboards and 50+ reports
Product screenshot
WhatsApp queue workflow

Join the queue from WhatsApp

Customers scan a QR code at the entrance and take a token in a WhatsApp conversation — no app to download.

  • Token issued directly on the WhatsApp screen
  • Branch status: customers waiting and estimated waiting time
  • Notifications and reminders at every stage
  • Built-in satisfaction survey after the visit
Join the queue from WhatsApp
Product screenshot
Self-service kiosk experience

Touch, choose, print

Floor-standing, wall-mount and desktop kiosks guide visitors to the right service in their language and print a token in seconds.

  • Multilingual touch interface
  • Single or multi-level service menus
  • Customised token designs with text, graphics and QR codes
  • Works alongside WhatsApp, mobile and online tokens
Touch, choose, print
Product photo
Appointments & virtual queuing

Book online, arrive on time

The EaZy-Q® mobile app and online booking portal let customers book visits, retrieve bookings and follow the queue remotely.

  • Online booking and retrieval by reference number
  • Dates and times generated from your operating hours
  • Branch status and estimated waiting time
  • Serving-time notifications
Book online, arrive on time
Product screenshot
Digital signage

One dashboard for every screen

EaZy-View® publishes layouts, playlists and schedules to single screens, groups and video walls from a web interface.

  • Free-form layouts with multiple content zones
  • Scheduled playlists and ad-hoc broadcasting
  • RSS feeds for news and weather
  • SMS and email alerts on device, network or power failure
One dashboard for every screen
Product photo
Customer feedback

Rate the service at the counter

Feedback screens capture satisfaction at the moment of service and feed live dashboards and alerts.

  • Service-level rating screens with ticker
  • Linked to the token and attendant
  • Instant alerts on unsatisfactory feedback
Rate the service at the counter
Screen layout
Meeting rooms

Room status at the door

Door-side displays show live availability and sync with Exchange, Office 365, Outlook and Google calendars.

  • Live availability and upcoming meetings
  • Custom branding and colours
  • Offline-device alerts on the monitoring dashboard
Room status at the door
Product photo
Free consultation

Book a live demonstration

See EaZy-Q®, EaZy-View® or EaZy-Tag® running with your services, branches and branding. Our team will arrange an online or on-site demo.

+971 4 251 6295 info@smartmatrixuae.com Monday – Saturday, 08:30 – 18:00 · Support available 24/7

Request a consultation

We reply within one business day.