EQ-TD-11
Desktop Touch Token Dispenser
- 10.1" to 15.6" screen options
- Android or Windows based
- Up to 65,536 units, one control
Industry
Restaurants solutions
Real-time queue notifications, self-ordering kiosks and data on every service peak.
The challenge
What restaurants organisations face
Busy restaurants struggle to manage waiting guests and takeaway orders, and rarely have accurate data on waiting times and daily customer numbers.
Our approach
How Smart Matrix helps
EaZy-Q® notifies customers by SMS or mobile app when their turn is approaching. Self-service kiosks let customers place an order and receive a token, and daily reports show real-time and historical queue data, including average waiting time and customer numbers.
Outcomes
What you can expect
Guests notified by SMS or app when ready
Self-service ordering with token issue
Daily real-time and historical queue reports
Service improvements based on data
Recommended solutions
Solutions for restaurants
EaZy-Q
Virtual Queuing & Appointments
Remote tokens, mobile app and online booking so customers wait wherever they like.
EaZy-Q
Queue Management Systems
Wired and wireless, IP-based queuing with self-service kiosks, smart calling and real-time dashboards — cloud enabled.
EaZy-View
Information Kiosks
Indoor and outdoor self-service kiosks with fully customisable body, screen size and branding.
EaZy-View
Digital Signage
Centralised indoor and outdoor signage — video walls, LED, kiosks — managed from one web portal.
Recommended products
All products Popular products in this sector
EQ-LD-15
IPS Counter Display
- 15" IPS display, 16:9 or 4:3
- Android standard / Linux optional
- Promotions & live dashboard modes
EQ-BD-09
Multimedia Player
- Quad-core, 2 GB RAM, 16–64 GB
- Full HD 1920×1080 output
- Up to 65,536 units centrally managed
Other industries
Banking & Finance
Shorter branch waits, smarter staffing and real-time service insight.
Healthcare
Calmer patient flow, clear wayfinding and on-time appointments.
Government
One token across multiple departments for complex service journeys.
Retail
Accurate shelf prices, in-aisle promotions and self-service help.
Free consultation
Improve the restaurants customer experience
Tell us about your branches, visitors and goals. A Smart Matrix specialist will recommend the right mix of hardware and software — and arrange a live demo.