Solutions for every step of the customer journey
13 solutions across three brands — use one, or combine them into a connected experience.
Queue management & customer experience
IP-based queuing, virtual and WhatsApp tokens, feedback and meeting-room systems that keep customer flow smooth and measurable.
Queue Management Systems
Wired and wireless, IP-based queuing with self-service kiosks, smart calling and real-time dashboards — cloud enabled.
WhatsApp Queuing
Customers scan a QR code and join the queue in WhatsApp — no app download, live token updates.
Virtual Queuing & Appointments
Remote tokens, mobile app and online booking so customers wait wherever they like.
Outdoor Queue Management
Manage vehicle and customer flow in pickup areas, parking lots and delivery bays.
Customer Feedback Systems
Fully customisable surveys on kiosks and tablets with live dashboards and instant alerts.
Meeting Room Displays
Door displays that sync with Exchange, Office 365 and Google to end double bookings.
Digital signage & display solutions
Centrally managed indoor and outdoor signage, interactive kiosks and wayfinding that put the right message on every screen.
Digital Signage
Centralised indoor and outdoor signage — video walls, LED, kiosks — managed from one web portal.
Information Kiosks
Indoor and outdoor self-service kiosks with fully customisable body, screen size and branding.
Wayfinding Solutions
Interactive maps with turn-by-turn directions, multilingual search and accessibility-aware routing.
Electronic shelf labels & smart retail
Wireless ESL price tags, stretched shelf displays and price checkers that keep in-store prices accurate and promotions live.
Electronic Shelf Labels
2.4 GHz wireless e-paper price tags from 2.13" to 10.2", updated centrally in seconds.
Stretched LCD / LED Displays
Ultra-wide shelf-edge screens that turn aisles into a live promotion channel.
Smart Price Checker
Scan a barcode to see price, image, promotions and stock — synced with your POS.
Insight for every solution
Platform capabilities shared by EaZy-Q®, EaZy-View® and EaZy-Tag®.
Plan your next customer-experience upgrade
Tell us about your branches, visitors and goals. A Smart Matrix specialist will recommend the right mix of hardware and software — and arrange a live demo.